Building management (in the UK) is a discipline that comes under the umbrella of facility management. Hard services usually relate to physical, structural services such as fire alarm systems, lifts, and so on whereas soft services allude to cleaning, landscaping, security, and suchlike human-sourced services.A building manager is a person who supervises the hard and soft services of a built structure. There are essentially two types of building manager positions: residential and commercial.In a residential environment, a building manager will typically supervise a team of porters or concierge, cleaners, electrical and mechanical contractors, and depending on the size of the development, a team of administrative staff. If the development comprises several blocks, it is common that the Building Manager will report to an estate manager although both titles have become interchangeable.